
Hailo-Ops (opens hailo-ops.com)
(2026–present)Finding the one constraint holding an established business back, then fixing it.
I build businesses. Technology is one of the tools.

Understand the business first. Then make technology earn its place.
(01)
At Babylon the analytics team was the bottleneck. Self-service tooling, and teaching people to work together, removed it.
An end-of-month recap I’ve run in every team since AB InBev, Ocado included.
Fallbacks, audit trails and cross-trained teams, before committing.
(02)

Finding the one constraint holding an established business back, then fixing it.

A wardrobe that knows what you actually wear.

Sing-along songs, stories and a typing game for small children.

Past project
Clear answers for operations teams, from their own data.
(03)